Terms and Conditions

These Terms &Conditions set forth the terms and conditions for membership in the Turgla B2B program (the “Program”). Turgla  may change the Turgla B2B Program or these Terms & Conditions from time to time. Turgla will post such changes online at www.B2B.TURGLA.COM/TERMSNCONDITIONS. Any changed Terms & Conditions become effective immediately upon being posted here, and your continued use of membership constitutes your agreement to the changed Terms & Conditions.

Qualifying
The Turgla B2B program membership is only granted to i) Hospitality Industry businesses; Distributors, Sales Representatives, Manufacturers Representatives, Institutional Clients, Hotels and Restaurants and others in food service industry.

We reserve the right to make all membership determinations at our sole discretion. Incomplete applications will not be accepted.

Turgla B2B Membership
Membership is not transferable. Membership are provided for the applicant entity and can be used by all authorized employees of the entity. Members may request multiple sub-accounts associated with their membership. Request must be done in writing and e-mailed to b2baccounts@turgla.com including Name, Last Name, position you’re your company, e-mail address. Misuse of membership may result in membership termination. Misuse includes, without limitation: any unauthorized sharing of account credentials with individuals or entities who otherwise do not qualify for Turgla B2B account platform.

Discount
Discount is valid for all products provided by Turgla and Turgla Home Inc. Shipping, Special handling, taxes and other charges may apply.

Turgla Home reserves the right to terminate a membership or cancel the Turgla Discount program at its sole discretion, with or without notice to the member.

Termination
Turgla reserves the right to terminate a membership or cancel the Turgla program at its sole discretion, with or without notice to the member.

Members may cancel their membership at any time and for any reason by calling a dedicated Trade Representative at (301) 937-0333

Privacy
Turgla respects your privacy. Please read the Privacy Policy at b2b.Turgla.com

Order & Pricing

How do I place an order or receive a quote?

You can purchase online via the Turgla B2B Program website www.b2b.turgla.com. Orders and quote requests can be sent via fax to (301) 937-0332 or email to quotes@turglahome.com .

What is your return policy?

We will gladly issue a refund, less any applicable shipping charges and/or restocking fees, for any product with which you are not fully satisfied. Returns are not allowed on any personalized items. To make a return, please call (301) 937-0333 or email RA@Turglahome.com. and obtain a Return Authorization Number. Items must be returned unused in original packaging and condition.

Shipping & Tracking

How long will it take to receive my order?

Shipping time differs by product and delivery method. For the most accurate shipping information, visit your B2B account, order management screen and track by clicking on the URL link. You can also call our office at (301) 937-0333

Your order becomes available for tracking online 48 hours after it is placed. To learn the status of your order, please visit the B2B platform.